Spot a beer on the website that takes your fancy but you're not ready to place a larger order at that particular moment and still want to take advantage of our free shipping option? Then our build a box service is for you. Build a box allows you to collate your own box over time by selecting a few beers here and there. Purchase as many or as few beers as you like (yes, even 1) and select the build a box option from the drop down menu at the checkout. On the left hand side of the page you can add a promo code if you have one, or a note relating to your order, i.e. I’d like to start a build a box / please add to my existing order / can you please ship my build a box once everything is in. If you forget, it’s not a problem, we will figure it out, it just helps us to see where we are at with an order. We will collate all of your orders and will only ship them once notified by you.

No, we won’t send your build a box unless you instruct us to do so. We may start compiling your build a box (taking the beers off the shelf and into a shipping box) however. In this scenario we will 'fulfil' your order in our system so it may show as 'shipped' in your account however the beers will not physically leave our warehouse until you request it. When the beer has been shipped you will receive a notification from DHL via e-mail and/or text that a shipping label has been created. This e-mail will also contain a waybill number which you can use to track your package.

Yes. Create an account and make sure you are logged in when you place your order, once you are done you can start accruing points on purchases you make. Each £1 spent gives you 2 points and 100 points can be redeemed for a £1 off on a future purchase. You can also get bonus points for liking and sharing on social media and we'll even buy you a beer on your birthday (500 points).

Once you are logged in, you'll see a rewards button on the bottom left corner of the screen. Click here to see your points balance, ways to earn and ways to redeem.

Click on the rewards button on the bottom left hand corner. Click 'ways to redeem', click 'redeem' and you'll be provided with a discount code that can be used on your next order.

No, only one code can be applied to each order.

Certainly. They are available as a subscription and as a one off purchase too.

You can cancel your subscription anytime without any issues. Simply email us at info@leftfieldbeer.co.uk to cancel your direct debit immediately. Alternatively, you can cancel it through your banking app.

WE HAVE A COMPREHENSIVE TAGGING SYSTEM THAT ALLOWS YOU TO FILTER OUR EXTENSIVE BEER COLLECTION IN NUMEROUS WAYS. YOU CAN COMBINE FILTERS TO BE AS VAGUE OR AS SPECIFIC AS YOU LIKE WHEN SEARCHING FOR THAT PERFECT BEER, SO IF YOU ARE ONLY INTERESTED IN VEGAN, ESTONIAN IMPERIAL STOUTS THAT ARE ABOVE 10%, ARE RATED OVER 4.00 ON UNTAPPED AND COST LESS THAT A TENNER - WE'VE GOT YOU COVERED! FILTERS CAN BE FOUND ON THE LEFT HAND SIDE OF THE ‘SHOP’ PAGE, WHERE YOU CAN SEARCH BY STYLE, BREWERY, ABV %, COUNTRY, PRICE, UNTAPPD RATING, ETC.

YES AND NO. WE FIND THAT UNTAPPD IS A GREAT TOOL FOR GAUGING THE POPULAR OPINION OF BEERS AND GATHERING INFORMATION ON ITS GENERAL CHARACTERISTICS. WE ADD THE UNTAPPD RATING OF EVERY BEER WE SELL TO OUR WEBSITE AS WE KNOW A LOT OF OUR CUSTOMERS LIKE TO USE IT AS A BENCHMARK. HOWEVER, AS A PURELY ONLINE RETAILER WE FEEL THAT WE DO NOT GET THE FULL BENEFITS OF MEMBERSHIP THAT A BAR DOES BY USING THE APP IN AND AS A RESULT WE HAVE SADLY MADE THE DECISION TO CANCEL OUR MEMBERSHIP AS A RECOGNISED VENUE ON THE APP. YOU CAN STILL TAG IS IN YOUR POSTS, HOWEVER OUR MENU IS NO LONGER VISIBLE ON THE APP.

Yes, you can amend or cancel your order until it has been collected by the courier. Please send an email to info@leftfieldbeer.co.uk or call/text 07897 860100 to make any changes.

Yes, as long as your order hasn't been shipped. Place your additional order as a 'Build A Box' or 'Collection' to avoid shipping charges. Once done, email info@leftfieldbeer.co.uk or text 07897 860100 so we can process your request promptly.

We strive to dispatch orders as quickly as possible. However, there are several reasons why your order might not have been fulfilled: 1. We may still be waiting for part of your order to arrive. We list beers once we receive a shipping notification from the supplier, but sometimes shipments get damaged or delayed in transit. 2. Some beers are available for pre-order, which can delay fulfillment. Pre-order dates are listed in the beer's description. 3. If you received a shipping notification from us or DHL, the beer might have been delayed or damaged by the courier. You can track your package using the waybill number provided in your confirmation email or text. 4. We may be experiencing a high volume of orders. Please bear with us, and we will fulfill your order as soon as possible. 5. If you have any concerns, please contact us at info@leftfieldbeer.co.uk or call 07897 860100.

SOMETIMES WE PRINT SHIPPING LABELS IN ADVANCE, PARTICULARLY IF WE ARE EXPECTING A LARGE DELIVERY OF PRE-ORDER BEERS, SO THAT WE CAN PREPARE THE REST OF THE ORDER AND DISPATCH AS SOON AS WE RECEIVE THEM. UNFORTUNATELY THE DHL SYSTEM SENDS A CONFIRMATION E-MAIL AS SOON AS WE ENTER THE INFORMATION INTO THEIR SYSTEM WHICH OFTEN CAUSES CONFUSION. ALTERNATIVELY, WE MAY HAVE PACKED YOUR ORDER AND REALISED THAT A BEER WE WERE EXPECTING HAS BEEN DELAYED OR DAMAGED IN TRANSIT FROM THE SUPPLIER WHICH WILL IN TURN DELAY OUR ABILITY TO DISPATCH.

YES, JUST LET US KNOW IN THE ‘NOTES’ ON THE LEFT HAND SIDE OF THE ‘CHECKOUT’ PAGE WHEN PLACING THE ORDER AND WE CAN ARRANGE THAT FOR YOU.

WE INDICATE THAT A BEER IS BEING SOLD AS A PRE-ORDER BY INCLUDING A RIBBON ON THE PRODUCT IMAGE. THE DATE THAT WE EXPECT TO RECEIVE AND HIP THE BEER CAN BE FOUND IN THE PRODUCT DESCRIPTION. ON SOME OCCASIONS ORDERS GET LOST OR DELAYED AND WE WAIT IN GOOD FAITH THEN HAVE TO REQUEST A REPLACEMENT. THERE ARE ALSO TIMES WHEN A PRE-ANNOUNCED BEER RELEASE DATES GET PUSHED BACK DUE TO SUPPLY CHAIN / PRODUCTION PROBLEMS.